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Please read before purchase day passes. First of a...

Please read before purchase day passes. First of all we haven't been to the Resort yet. I just want everyone to know about the way I was treated when I tried to order six gift cards for my children for Christmas since I live 200 miles away round trip. They wouldn't let me ship all 6 of the cards in one envelope. If I purchased one gift card I would be charged $4.95 for one $480 card. If I purchase six $80 cards I would be charged six times $4.95 = $29.70 in shipping . Hidden Valley's gift card does not have service charge on there cards like a Visa Gift card. They said the Post Office Made they do it this way. NOT TRUE!! They also said that the reason they shipped them this way is because they send a little welcome packet along with the Gift Card with info on times and events at Hidden Valley, NOT TRUE!! Only the gift card was in the envelope and the gift card didn't even say it was from Hidden Vally Ski Resort. The actual shipping cost was $3.94 for each envelope. I was told there was no handling charge. On top of that, they got rude with me on the phone said they were very busy and kept putting me on hold and then some person who couldn't speak English very well would keep tell me the US Post Office made them sent the cards this way. I have worked retail for 35 years. First impressions are everything. Hidden Valley you just FAILED first impression test. I sure hope my family isn't treated the way I was.

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