Biohorizons is a company that does not back up the...

Biohorizons is a company that does not back up their products. I had an implant done with an abutment (post) that was provided by Biohorizon. The abutment was either defective or was made of materials that were not up to industry standards. The abutment snapped when I bit into an ice cream cone 2 and a half years after it was inserted into my mouth. I have called and emailed their customer service department dozens if not hundreds of times, to no avail. I had to have my implant completely redone by a different dentist. I was told the abutment from Biohorizon was made out of zirconium, which is an inferior product that is cheap and not up to industry standards. The dentist that re-did my implant used an abutment made out of titanium. When I bit into that ice cream cone the biohorizon abutment snapped like glass, that is what it sounded like. In my opinion Biohorizon is not a reliable company - shouldn't an implant that's supposed to last a lifetime last more than 2 and a half years. Their customer service is non existent and their products are inferior. Before you have an implant done find out where the abutment is made and if your dentist tells you Biohorizon either request one from another company or find another dentist!