Krystal Kilpatrick

Review of Warren Village

This place is incredible. The only thing that is t...

This place is incredible. The only thing that is terrible is their front desk clerk, Megan. She is INCREDIBLY rude, does not make eye contact and is the exact opposite of a warm welcome. When you go in to fill out an application, she will be rude, not make eye contact and treat you as if you are an annoyance. The only time she isnt rude or snotty is when you are a resident and have your kid around. Someone who is the first point of contact needs to be WELCOMING, HAPPY AND ENTHUSIASTIC, most women come in there to apply having absolutely nothing, the last thing they need is to walk in and be treated like scum by the most unprofessional receptionist of all time. She needs lessons on how to conduct herself appropriately. This is something often talked about by residents "Oh megan? she was rude as hell to me when I applied" "Yeah Megan is always bitchy and never smiles" "Yeah I cant stand Megan, how does she even have a job?"

EITHER FIX THIS or replace her with someone more qualified to work the front of a business as the first point of contact. She is awful. I have worked as a secretary many times and I would never act the way she does.