Angie Ma

Review of Boxwood Cafe

I give this Boxwood such an awesome rating because...

I give this Boxwood such an awesome rating because they truly deserve it. I went around 4 in the afternoon and we were able to get a spot on the patio right away. Our first order, which was just a dessert, came right away, but after finishing that we felt we wanted to also split a sandwich. We placed the order and waited 20 minutes before someone came out to tell us the one we had chosen was unavailable and we could choose a different one. They offered to take care of our first order because of that issue. On top of that, our server was very kind and apologetic about having taken so long to tell us - they had been trying to source the ingredient from somewhere else.

After we placed another order for a different sandwich, we again were subject to waiting 20 minutes for a chicken sandwich. When the meal arrived, a different server had brought it and she was so so apologetic about the long wait and said they were going to take care of our whole bill from our meal. What we were so gracious for their attitude in dealing with this whole situation. They went above and beyond to remediate the situation so in my opinion, they certainly deserve the 5 star rating.