Jennifer Chung

Review of First Service Residential - SA...

Run by a group of incompetent individuals. Frien...

Run by a group of incompetent individuals. Friend was visiting out of town and got his car towed, had incorrect towing company signage legally required in CA, spoke to Sam and he even admitted that he knew this legal signage was required. This is the SECOND time this had happened, before they towed my car. Said they would call my friend back that same day and did not. When my friend asked Sam what the rules for guest parking were, he couldn't answer. Amazing that a company is trying to enforce rules their staff is too obtuse to even know. His mom had to call out of work drive out here from AZ since he's visiting and the car is in her name. A car they had no legal right to tow. Signs say the tow companies party to our association are "Beach Cities Towing" and "OC Towing", but his vehicle was towed by iTow (which is just OC towing who's changed their name for the 3rd time probably over these predatory towing scandals), all the phone numbers and information are invalid. Not only are they run by idiots, but they are breaking the law. Curious if anyone else has had a similar experience. We will be taking this issue to small claims. Zero stars to this entire joke of an establishment! Funny to see here this isn't the first claim of illegal activity from this place. Needs to be shut down