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Chanelle Harris

4 years ago

Serious scheduling problems at the center. Receiv...

Serious scheduling problems at the center. Received a call to reschedule an appointment for a physical the day before the appt, the next appointment a week later I received a call the day of the appt to reschedule and they informed me they could not get me on the schedule for another month and a half. Arrived at the 3rd scheduled appointment a month and a half later to be told the PA was scheduled off for the week. I understand with Covid things happen and you have to be flexible, but by the 3rd time that was enough. They claimed they thought someone called me the day before, but I could clearly hear them just calling the PA'S other patients for the day to inform them she would not be in. Not acceptable healthcare service

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