I've been going there for years to do highlights a...

I've been going there for years to do highlights and cut, and almost always well. But recently I went and very bad. I was attended by a boy who made the highlights fatal, leaving me 1 cm of root. They also had no dye left of the color I use and he put another one on me. For highlights I recommend Elena. The boy did the haircut too, and also quite bad, I asked for layers like the ones I was wearing and he didn't want to do it because he said they would look bad. After insisting, he layered only in the front. A botch.