Very unhappy with the service provided.

Very unhappy with the service provided.
Our TV didn t work nor Land line to call reception for 3 days. I walked each day to reception to complain and still no one came to help. On our last night, I asked them to collect us at 4.15am with a buggy to checkout. No one arrived so my brother had to walk 10 mins to reception to find him sleeping. Our phone still didn t work so we couldn t call for a buggy. I call reception with my personal Australia phone to find their phone was OFF We were all the way at the back of the island therefor it took a 10min walk to reception and 15min to breakfast.
The rooms are horrible, old and smelly. The bathroom toilet leaks and the shower had mould. Considering all 3 owners are Australian, you d think everything would be better.
I ve just met 2 ladies from Airport transfer - room 72 which had the same issue, very unhappy aussies.
Everyone is slow and lazy.
The only thing I can say Was good - housekeeping.
I won t be back! Thanks