Eden McLeod

Review of Ten Thousand Waves

Overall, our experience was very good. Out of our...

Overall, our experience was very good. Out of our 7 family members, all but one had great massages. We had lunch there, and it was delicious! The lavender honey ice cream was divine.

I've been a massage therapist for 18 yrs., and Mark did a wonderful job. My aunt (also a veteran massage therapist), however, did not have a positive experience with the man who gave her a Thai massage. He wasn't responsive to her requests to gradually use deeper pressure. One other surprise that I didn't like was undressing with the therapist in the room. He held up a towel and turned his head while I disrobed. I'm not a modest person, and have had many, many massages, and I would've preferred him out of the room. Upon reflecting, I should've asked him to leave for a minute.

Their billing system was confusing. Our lunch bill was supposed to be separated, but they ended up not being able to figure it out, and had to put it all on one person's credit card, and we had to pay that person back individually. The food and service was great, though.

The facility was very nice, and we had fun hanging out at the hot tub before our massages and lunch. All the staff was very nice. I'd recommend a different billing system, though. And the gift shop was full of cool Japanese inspired items.