Valerie Mulari

Review of Northern Nevada Medical Center

I was admitted through the ER with bilateral pneum...

I was admitted through the ER with bilateral pneumonia, respiratory failure & sepsis, along with a few other diagnosis'. I spent the first 5 days in ICU and then the next 9 days on the 5th floor. My nurses were great, my aides were attentive. My food however was never what I ordered. I do not eat red meat or pork, yet most mornings I would find bacon & eggs instead of the got cereal that I ordered. I asked for orange juice & 2 bottles of water every day with every meal for 2 weeks, yet I received cranberry juice or coffee or milk. Lunches & dinners were the same. I never knew what I would find under the lid. Most meals I sent back & would wait for the next surprise meal. Yes, I spoke to Roberta & other kitchen staff about my meals, yes I filled out my meal ticket & handed it in to a live person.
Other than my meals my stay was great considering I was very, very ill & coughing my lungs out. Whenever I wanted to walk I was presented with a fresh O2 tank & if my husband was there he would walk with me. As hospitals go & my background in the medical field dating back to 1982, this hospital & staff were great! My room had a million dollar view of the valley, which I enjoyed everyday.
So kudos & thank you to everyone involved in my care, you know who you are-Lenora, Sarka, Linda, Octavio just to name a few. I loved their sense of humor & the care they gave me was 5 Star Treatment!

Thank you all so very much,

Val M., Greg & of course Maverick