The experience it self was good and the shark divi...

The experience it self was good and the shark diving was fun. You most likely won't see Great Whites. They know that, but will let you believe you're likely to. The boat crew is professional and amazing, a fun group of people that are there to make sure you're having fun. The customer service on the other hand isn't the best. Paid for a video that was to be provided by the company. I've reached out to them multiple times and each time they've responded without resolving the issue by simply sending the video link. Something to be mindful of - skip spending the money on the video, since theres a chance you may not even get it.