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Nicholas Tonkes Review of Hôtel Ellington****, Nice
Very rude staff. Firstly I was directed to the wro...
Very rude staff. Firstly I was directed to the wrong floor when I checked in. Then when we wanted to call the car rental company and asked the staff at the front desk to help us, Barbara said to my wife why can t you call Europcar yourself ! Absolutely substandard in my opinion. When a junior staff member on the front desk then tried to help my wife, his manager shouted at him and told him off.
The rooms are ok, belie usual 4* standards, but this is Nice (so the city is generally a bit run down)
In my opinion this has the worst hotel staff of any 4* hotel I have stayed at (there have been many across Europe and the US)

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