Delicious pizza. They are lucky their pizza is goo...

Delicious pizza. They are lucky their pizza is good because service definitely wanting. In covid times I try to order takeout by phone and we always pick up bc I know restaurants must pay for online interface so and I want the restaurants to get a a much of my money as possible. We called first and answering machine says leave a name and number so I did. We were driving to kerrisdale anyway so we decided to just go in and order. (It s been about 2 hours since I left a message and I still haven t received a call back). I walked in thinking it must be really busy if they didn t pick up the phone and didn t call back. Nope. Three kitchen staff and three wait staff. They looked like they had stuff to do but... I guess they must get so much business that they don t need to try to pick up the phone to get more orders? Anyway, I ordered, paid, left a $15 tip on a hundred dollar takeout order. The person who took the order was really nice. Came back in half an hour. They wanted me to pay again?? I said I already paid. Don t you guys keep track of this? I guess they also must get tipped really well from their takeout orders since they did not remember me. The guy who looked like he was the manager came over and in a not friendly way wanted to make sure that I wasn t taking a salad that I shouldn t be (we ordered it). Instead of making a good customer feel welcome they made me feel like they thought I was trying to steal a salad. Their pizza is very tasty but I think I will find another pizza place next time since they seem to behave as if they don t need the business. Good for you Bufala. When businesses behave as if they don t need the business that s when I say good luck and I wish you well.