Elsheba Ille

Review of AIG EXPRESS KENYA

I traveled to Germany for my studies, getting here...

I traveled to Germany for my studies, getting here, after two three weeks,I got ill. Long story short, AIG refused to pay me. First addressing me as a Dear team, which I find very rude!

They then emailed me stating
If an Insured Person whilst travelling on an International Journey, incurs Medical Expenses as a result of Illness or injury, the Company will pay for those expenses."
Which after compiling all my medical reports they still were unable to consider my claim for medical expenses. Stating they can only do that when I provide medical reports for the past years.

I WOULD NOT ADVISE anyone to take up a policy with this company. It's a money making scheme and for those who have taken a policy already, best note that they will look for all ways possible not to refund you incase of anything.

I almost forgot, the lady I spoke to, is very rude. One start is even too much for this company.