ann williams

Review of Heaven Sent by Home Town Healt...

My experience is that Heaven Sent was a fabulous a...

My experience is that Heaven Sent was a fabulous agency in 2012 and 2013. When I brought my husband home, who has Parkinson's and Spinal Stenosis, I never thought that 4 and one half years later, he would be still managed at home.
I requested Heaven Scent after he is recovering from the flu, the Physical Therapist and Speech Therapist have been great. The Occupational therapist had a very depressing conversation with myself and my husband. It was in humane to say the least. Today, the Aide that cancelled three times in less than two weeks caused my husband to fall in the shower. My regular aide that is fantastic was assisting her and saved my husband from injury. The aide had checked off on the sheet, things that she had not done. I marked through them with x's. She stated that it was too dangerous to take care of my husband. They are not staffed to take care of individuals and certainly not, those that need it the most. My husband was much sicker and the shower was not, as handicapped in 2012 and 2013. What an incredible change!!!