Although the service (waiter and bus boy) were gre...

Although the service (waiter and bus boy) were great, reception gets 1 star. There was no instruction on how to put down your name, what wait lines were, how to get a pager, etc. Observed at least 5 groups get frustrated just from wasting 20+ minutes standing in the wrong line (we did it too!). Will still return but surely won't rely on the host(ess).