Unbelievable that a company like KPN is working wi...

Unbelievable that a company like KPN is working with this company to exchange decoders from Digitenne. Phone is not recorded and for exchange you have to stay at home all day. What a fiasco, go Digitenne to cancel this misery. Was 2 times home and deliveryman has refused to tap in the window so I did not know that someone was at the door and got a call-back card.