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I recently used the services of a railway company ...

I recently used the services of a railway company based in Chicago, and I found it to be an average experience. The website was easy to navigate and provided essential information about their services and history. However, I encountered some delays in getting a response to my inquiries, which was a bit frustrating. The transportation service itself was satisfactory, but I felt that there could have been better communication about potential delays. Overall, the experience was average, and I believe there is room for improvement in terms of customer service and transparency.

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