S

Strom Thurman

4 years ago

Not Great. Brought 2012 RAM in for a recall. Noted...

Not Great. Brought 2012 RAM in for a recall. Noted that both the high beam and low beam headlights on the passenger side were not working. When I dropped it off. Call in to see if it was ready to pick up and went back to the dealership. Go out and start the truck and guess what, they didn't fix either of the lights. Go back inside and they said they pulled and checked both bulbs and they were working but failed to check that they were working when put back in the vehicle. So back inside I go and now they tell me that it's going to be a $110 diagnostic fee after they have already had it apart once to check the bulbs and another $120 in labor to clean a connector. $230 to fix a loose connector. Not a sorry for the inconvenience or anything. I won't be back.

Comments:

No comments