Emma Burn

Review of Taylor's Autobody

service was great, everyone was nice and helpful. ...

service was great, everyone was nice and helpful. took a little longer than they predicted (by at least two weeks) but I m mostly satisfied. my real only complaint is that even though the part of my car being worked on was the front headlights and bumper, the shop took it upon themselves to clean my car by taking every thing they could find from the front and back seats and shoving it into my trunk. I would greatly have preferred no cleaning to having someone shove a bunch of my belongings on top of each other with no sense of what was heavy or light. My trunk was already quite full and it s taken me a long time to find some of the things I need in my car which would have been in the same place I left them if the car hadn t been cleaned. maybe ask your customers if they want this service, because I would have refused if I knew about it. no other mechanic has ever cleaned the inside of my car so I had no idea it was going to happen, and I appreciate that this attention to customer service is probably something others enjoy, but this was very badly executed and I would rather have just had my car returned to me in the state it was in them suddenly have to sort out an entire packed trunk full of my belongings.