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Tahlia Joelle
Review of Ku De Ta

4 years ago

The food is fantastic, the setting magnificent, th...

The food is fantastic, the setting magnificent, the DJ superb, the view to die for and rather disappointingly the service was severely lacking.

To give some specific examples, the waiter poured the bottle of water and then hid it somewhere out of sight. This would work well if the staff were attentive and noticed empty glasses but that was certainly not the case. Additionally the starters took 50 minutes to arrive and the mains the same length of time. I would expect a courtesy update from the staff given that length of time however when we asked how long the food may take after 45 minutes the waiter was ambivalent and certainly not polite.

It's fair to say that we have found staff in Bali to be very friendly and courteous yet not the most attentive. In this case we didn't find the staff to be friendly or attentive. In a 5* resort where you're paying double what you pay at other restaurants serving top quality food such as a few we tried: Batik, Sea Circus or Sweet Boi (I appreciate none of those have sea views and so perhaps it's not a totally fair comparison) it's just not good enough and therefore despite the outstanding food and setting it's not a place we would return to.

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