Kyle Riesberg

Review of Karl Chevrolet Inc.

Customer service was very good. Initial salesman I...

Customer service was very good. Initial salesman I have been talking with for a few months was not available so worked with another salesman that was available. We reviewed inventory of new 2018 Chevy Traverses. Did not have exactly what we wanted but that was ok, they sold us UP. Definitely worth our time looking at a higher package than we initially went into it thinking we would buy. One thing I was VERY disappointed with(AND SAME ON ME FOR NOT LOOKING AS WELL) is that this vehicle was in the show room so we did not drive it. We drove another Traverse. With that being said, I should have looked at miles. I bought a 'NEW' vehicle with 396 miles on it. I wish I would of known this before we negotiated. Disappointing on their part for not reviewing it with us but also shame on me for not looking. This will NEVER happen to me again and I will make sure to tell ALL of my friend to review miles even when it is NEW. Thank you.