Benjamin Roberts

Review of Mercedes Benz of Fort Washingt...

I am delighted with the service of Mercedes Benz o...

I am delighted with the service of Mercedes Benz of Fort Washington. Frank [now Assistant Manager], went above and beyond to make sure that our GLK was promptly and throughly examined to ensure the safety and integrity of ourvehicle is 100%.
Even when he wasn't in the office, he was in constant communication, letting me know of all of my options.

Special thanks to Joanne Zaren. She knew who I was before I introduced my self! Joanne actually listens to what you have to say, is expedient and pleasant.

Everything went smoothly and quickly. I used to dread going to car dealerships. That has NOT been my experience in the 2 years in working with Frank and the service team.
This dealership and service center are first class. Thank you.