🏛️ The website was informative and easy to navigat...

🏛️ The website was informative and easy to navigate, providing all the necessary information and resources. However, I must admit that I expected more from the company. The response time to my inquiries was quite slow, and it took longer than anticipated to receive the assistance I needed. Additionally, the customer service representatives seemed a bit unengaged and lacked that personal touch that would have made the experience more memorable. Despite these shortcomings, I appreciate the efforts put into maintaining the website and providing useful information. With some improvements in responsiveness and customer service, this company has the potential to truly excel. Overall, my interaction with the company was satisfactory, but I expected a bit more. 🤔🌐