4 years ago

We recently had a poor experience in dealing with ...

We recently had a poor experience in dealing with REI president Steve Rajavuori and his associate Sandra. Sandra invited us for a showing knowing our situation and requirements. But after the showing and submitting the lengthy application that took us more than an hour, Steve said it is not acceptable. We were surprised, only reason we went ahead with showing and submitting the lengthy application because Sandra told us everything is fine. Without her assurance, we would not have wasted a second on the property. Steve was not willing to accept any reasonable alternative. He did not even have the courtesy to respond to our communications. These people with REI are not sincere and they are not respectful. If they are so deceiving on what they say, I wonder what to expect from them in case of financial dealings.

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