I have been a loyal customer of this company for y...

I have been a loyal customer of this company for years and I must say that I am impressed with their products. The quality is great and they always deliver on time. However, I have had some issues with their customer support. There have been times when my inquiries were not addressed properly and it took longer than expected to resolve an issue. Despite this, I still continue to purchase from them because of the quality of their products.