Kathleen Moran Review of Savedesk.co
Savedesk.co is a customer support platform that ai...
Savedesk.co is a customer support platform that aims to streamline the experience for both businesses and their clients. The platform offers a range of useful features such as ticket management, chat support, and knowledge base management. While the website is well-designed and easy to navigate, I found that the response time from the support team was not as prompt as I had hoped. The knowledge base could also benefit from more extensive articles, as some of the information provided was quite basic. However, the ticket management system was relatively efficient, making it easy to keep track of customer queries and requests. Overall, Savedesk.co provides a decent customer support solution, but there is room for improvement in terms of responsiveness and the depth of information provided in the knowledge base.
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