We put our names in around 7:30 pm. The hostess sa...

We put our names in around 7:30 pm. The hostess said the wait is about an hour or so. She took our phone number and said she would call us when the table was ready. We killed time by walking the pier and browsing the little shop nextdoor. About an hour passes so we checked in with the hostess and she informed us it would be a little while longer. The time now is 12:40am and still NO CALL. This is beyond disrespectful and plain rude. I have two family members managing fine dinning establishments in both San Jose and Palo Alto, they would NEVER allow this type of behavior to occur with a patron.
After months of my fiance hyping this restaurant to me i reluctantly agreed to go since we were in the area. He is so embarrassed now because he swears this doesn't happen.
I could go into greater detail about our experience, but what's the point when this restaurant clearly doesn't care.