I got very lucky and was assigned to someone named...

I got very lucky and was assigned to someone named Tasha. She helped me get everything set up. I cant speak for the issues the other reviewers had but the person I dealt with was courteous, professional, and as long as you got the paperwork they needed signed back to them in a timely manner, (as expected) they are more than willing to work with you. I highly recommend her. She was great at follow-up as well. Thank you Tasha!