I recently purchased a couple of products from the...

I recently purchased a couple of products from their website, and I have to say, I was neither impressed nor disappointed. The concept of supporting a good cause with each purchase is commendable, and I appreciate the company's efforts in this regard. However, I found the prices to be a bit on the higher side, especially considering the quality of the products. The shipping process took longer than expected, and I had some issues with customer service communication. Overall, while I appreciate the mission behind the brand, I believe there's room for improvement in terms of product quality and customer experience.