James Lyons

Review of Wynn Las Vegas Casino & Resort

We have stayed at over 15+ Luxury 5 star hotel cha...

We have stayed at over 15+ Luxury 5 star hotel chains around the world, the customer service at this hotel is the worst. We have stayed at the Wynn multiple tones before but no more. Do not recommend this to anyone at all. We have only stayed at suites here, and the moment we booked a room a high-grade regular room (as we were not going to occupy the room often due to 3 days festival), we felt discriminated and treated below standard. Did we not receive the same customer service because we were not in the suite for the first time?