I really used to love this place. I have been to s...

I really used to love this place. I have been to several classes and always had a good time and felt comfortable here. I live an hour away and it was worth the drive. I have nothing bad to say about the instructors and that is the only reason I m not leaving a one star review.

To make a long story short, I forgot a bag of extra clothes when I left a class a few weeks ago. I turned around to grab it but no one was there to let me in by the time I got back. It s a lot easier to contact Pink Lemon on their Facebook than calling because no one is there unless they have a class. I asked if they had it, they said yes and even described it to me. After a few busy weeks, I finally found a time I could make the hour long drive to get my things. Messaged a few days before to make sure they still had it and that I could come on Wednesday the 4th. They said yes. I got there and wasted OVER AN HOUR for nothing. The girl had no idea what was going on (not her fault, obviously she wasn t the one I talked to online) and took my number down. Today, the 9th, I finally got a call back stating that they threw it away because I didn t come in time. I wasn t aware of any time limits because no one told me anything on Facebook. It was their verified account, but unfortunately they never said a name. Now I m out at least $50 worth of clothes and several hours of wasted time for nothing. I will never be back. There s a lot to say about the character of a business when they have to handle issues like this. I m extremely disappointed and angry that it had to be like this.