This place used to be great. But since the nurse t...

This place used to be great. But since the nurse to the psychiatrist left it's been impossible to get refills in between appointments. I call and speak to the person now working with the doctor and she says she will talk to the doctor. I call numerous times but nothing happens. I am only able to get my meds refilled when I have an appointment over the phone every 2 months. I am mentally messed up without the proper meds.