Where do I start!

Where do I start!
The customer service here is absolutely disgusting. If you're going to work at a place where children will be attending and have no communication skills with children then go get another job. I went with my 5 year old brother who was extremely excited and several members of staff were being extremely rude to him and he went home very upset because he had to wait over an hour for the rock climbing area because the staff was too distracted with the overgrown adults on the rockclimbing activity! Out of all of the staff only one member of the staff was being very polite. Definitely won't be returning and wouldn't recommend it either too many restrictions and your children might get pushed over by overgrown adults excited to play on children's activities.