I recently worked with this testing laboratory for...

I recently worked with this testing laboratory for some ballistic testing and found their services to be average. The staff was professional and knowledgeable, but the turnaround time for test results was slower than I expected. The website was informative and easy to navigate, but I encountered some difficulties in getting prompt responses to my inquiries. Overall, the experience was satisfactory, but I believe there is room for improvement in terms of communication and efficiency.