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kineta kelsall

4 years ago

Really poor experience in their spa. Booked with m...

Really poor experience in their spa. Booked with my partner at end of last year for a day and it was awful. Firstly there were kids having swimming lessons in the pool and other kids screaming and jumping in, which was obviously not relaxing. We were told we were going to be welcomed with champagne, instead we were given some rip off sparking wine in a plastic glass. They offered two steam and sauna rooms, and a small pool. It really wasn't very nice and it was not at all what we expected. The massages we had were cut short and were pretty shoddy. We tried to complain to spa breaks, however nobody got back to us. Do not recommend.

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