Matt Gleason

Review of Classic Chrysler Dodge Jeep of...

I recently purchased a new truck from this dealers...

I recently purchased a new truck from this dealership and the process wasn't to bad but once I went for my first free oil change that's when I figured out what kind of dealership this was..

My "Express Oil Change" appointment was at noon, I get there early to make sure I don't waste anyone's time. Of course the front of the dealership looks great with all the nice vehicles and coffee etc. But once you go to the back maintenance lobby you will find a completely different experience.

The room was about 6x10 packed with chairs lining the wall, a plain color dull color on the wall, and about 3 vehicle posters hung up. Not really a "DODGE" experience.. On top of that, I ask how long the wait is for my oil change the guy says "1hr and 30mins". Again disappointed considering this is called an "Express Oil Change". There isn't anything express about that.

So you might get the great dealership treatment while buying your vehicle but don't expect much after that.

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I would like to point out that after making this post, Mike Bright contacted me from the dealership and explained why they had such a bad wait around the holidays and have corrected the scheduling problems. Considering he was very professional and polite I've raised this rating to 3 stars.