They were very difficult to get in touch with and ...

They were very difficult to get in touch with and had a small amount of information to provide. A very appealing apartment did not matter as much to me because of how frustrating my ordeal with them was going, and it lasted over a month. They never showed up to a meeting that they had set up, and did not contact me with a cancellation. All in all, it was a complete waste of my time.