Ordered a light fixture, the light fixture was mis...

Ordered a light fixture, the light fixture was missing a ground wire, was told it should have three wires and to return the fixture, received the replacement 7 weeks later and once again the fixture came with only two wires. If your going to charge a premium price for a simple metal light fixture it should have premium service. Every other light fixture in my home has three wires. Never sent a tracking number and very hard to track an order. Told I could not return the product even though the customer service representative told me it should have three wires.