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Overall, I found Puma Properties to be a decent company to work with. The website was easy to navigate, making it simple to search for available properties. Their customer service was satisfactory, but the response time could be improved. The agents seemed knowledgeable and friendly, providing helpful information about the properties I was interested in. However, the communication throughout the process could have been better, as there were a few times when I had to follow up for updates. The property I rented was in good condition, although some minor maintenance issues took longer than expected to be resolved. The terms of the lease were clear and fair. The company could benefit from streamlining their processes and improving responsiveness. Overall, an average experience with room for improvement. 🏢🔍👍🏼👎🏼