Chad N

Review of Lake Norman Chrysler Jeep Dodg...

I'm glad several people had a better experience th...

I'm glad several people had a better experience than I did buying my BMW M sport at Lake Norman Dodge.I paid cash with my hard earned money. The car had a few issues that was promised to be fixed but it ended up being damaged more. They replaced my tires but scratched and nicked every wheel in the process...the beautiful M sport wheels had never been un-mounted before (this was the first tire change) and they was like new, as I took pics before I dropped it off...(why was you not more careful with such nice wheels??) Also...the tech put one of the new tires on backwards (WHY?) and I had to have it remounted the next day ( glad I checked it)! They also had a PDR (dent guy) remove some dents...well that turned out bad too (most was pushed up to high and caused high spots)! I am now taking my car to a well known professional PDR dent guy I've used in the past to fix the mess! Also, now I will have to have my wheels refinished. If I ever buy a used car again and it has any issues...I will be the one deciding who is going to touch and repair it...lesson learned but I will never go back to this dealership.