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Michelle Tamburini

4 years ago

We have been to lol many times and loved it. Howev...

We have been to lol many times and loved it. However, our recent visit ,8/16 /18 , was awful. We arrived at opening time. Lots of kids were there and that's fine. However, a group of 6+ boys arrived with a college age nanny/ sitter, who gazed at her phone the entire time while her charges ran wild and scared the little kids who belonged there. Some of these boys were way too big for lol. I asked a worker to intervene, before I realized who was with the boys. She was one of two people running the entire facility. I then told the babysitter that they were far too rough and putting little ones in danger . She did nothing. When I had enough, I approached 2 of the worst offenders and told them that their behaviour could get them thrown out. I know that was probably an empty threat on my part, but my 3 little ones were near tears. We left. Laugh Out Loud has been a huge treat incentive for us but even my kids were scared enough to want to leave . MORE EMPLOYEES ! We have a pass and will try again, but our fun day out was a disaster.

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