S

Sona Mazumdar

3 years ago

We have a fantastic experience from the moment we ...

We have a fantastic experience from the moment we walked into Shangri La Singapore after our 10 day holiday across Thailand and staying in all Marriott Properties. A welcoming doorman, concierge and a super sweet lady at the reception who attended to us (sorry forgot her name). In all hotels we have lived in, the first thing that is demanded are passports followed by a credit card, but in this case when i offered both, she mentioned that there was no hurry and she would take the details in the comfort of our room once we checked in. We are Shangri La Jade members and were delighted when we got upgraded to the family themed suites (our was under water). Not only were my daughters (7 and 11) thrilled out of their wits but my hubby and me were delighted with the access to the Horizon lounge and the cocktails which came alongside every evening... the view was splendid too. A special shout out to Mia Tan for the lovely hand written personalized note and the welcome message by Bipan Kapur... The super cute kid toiletries, kid sized slippers and bath room is the first we have experienced... and the kids didn't want to leave Buds and had a ball in the outdoor water park... it was the perfect end to a perfect summer vacation... Thank you Shangri La for the wonderful memories.

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