Kate Brooks

Review of VGH Computer Services

One of the worst tech and costumer service experie...

One of the worst tech and costumer service experiences I've ever had. Brought my laptop in with a slightly broken case. Was refused a quote of any kind from the front desk. When I picked it up, I was charge an extra due to them breaking the video and needing to repair it. This is after I had already been informed I would not be charged for extra time because they were only waiting for glue to dry. I was never once informed that my computer had been damaged more by them until pick up. I recommend you go anywhere but here.
Update: after opening and using my computer for the first time after this visit, I found that my USB ports no longer worked. VGH did give me a partial refund after I called to info them. I still would not recommend them for any repairs.