B

B G (me)
Review of Sun Toyota

4 years ago

Service department

Service department

I wish there was a response for "maybe" or "depends".
I purchased a Corolla last year. The salesperson n I walked to the service dept to make an appointment. I can't recall date of the appointment... so I called sun Toyota today. They said I'm not in the system. I mentioned the salesperson and I walked over to the Dept. The man (wish I knew his name.. high pitch voice) said it's possible I called the service dept. Again, I said "no, I walked over there with the salesperson" Then I asked for the first appointment next week, he said they open at 7am. Ok.. I said "Monday,7am." He then says "what time would you like to make your appointment?". Seriously?! Need to listen! Disappointed.

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