I recently had some experience with a company that...

I recently had some experience with a company that specializes in designing and building playgrounds. I found the designs on their website to be visually appealing and innovative, which initially caught my attention. However, when I reached out to inquire about their services, the response time was a bit slow, and the communication was not as clear as I had hoped. Although the end result of their work was satisfactory, I expected a bit more attention to detail in the planning and execution stages. Overall, the company's commitment to creativity and quality is apparent, but improvements in customer service and project management could further enhance the overall experience.