Service delays and unresponsive customer support w...

Hi Teresa,

Thank you for your feedback. We sincerely apologize for the service delays and unresponsive customer support you experienced. This is not the standard we strive to uphold. We are currently reviewing our processes to ensure this does not happen again.

We value your business and would like to make things right. Please reach out to us at [contact information] so we can address your concerns directly.

Thank you for bringing this to our attention, and we appreciate your patience.

Best regards,
Pacewell