Shauna Echols

Review of Alltel

The staff that work there are very rude and unknow...

The staff that work there are very rude and unknowledgable of how things are suppose to work . We had vip all access passed that was given to us by a member of a band that was just recently gets and we were given such a run around seeing it was our first time ever using access like this and they were just unaware of what was what or where we should go . After being pushed from staff member to staff member cause not one staff member wanted to show any concern it effirt in helping but to send us to another person who couldn't tell us . An hour in to the concert we finally seen one of the band crew members we knew and he got us in no problem . But we missed the band we came for and getting to see them like we were suppose to but did get to watch the remainder of the concert from the box . For a experience that was suppose to be memorable for my 17 year old daughter just became a frustration due to untrained and lazy staff. This will probably be my last concert at this area ,I'd rather travel than lose the rightful great experience I am there for.it just made for a horrible night ! Since the conversion to Verizon I can't really say that I have had a great experience at a concert it seems that we Rin into a rude untrained staff Everytime we go . We get more assistance from crew members with the bands .