Review of Fiat Automóveis S/A

4 years ago

WE ARE NOT.

WE ARE NOT.
I arrive at the dealership after seeing their ad for a 124 abarth online. After wandering around the salon a bit to look for it alone (it is a machine that is no longer in production and so I was looking for it among the used cars), without success, I decide to ask what looks like a salesman (introducing yourself is definitely an option apparently useless) who was running away for the cigarette break (moreover carried out with other colleagues right in front of the doors of the salon almost to hinder customers, what a beautiful figure! congratulations to those who manage the structure) that once explained with 2 words what I was looking for liquidates me with a "for Fiat you have to go upstairs" with a disconcerting education. I'm going upstairs. Again I look for the car by myself without success and after a while I decide to ask at the reception where a girl welcomes me who obviously immediately makes me understand that the colleague from before gave me a wrong indication as there are only cars on the first floor new. At this point, I describe the announcement found on the internet a bit irritated, but nothing to do ... the answer is "what we have is exposed", a bit like the market so to speak. At this point I take the door. But in the car I decide to call the number listed on the online advertisement. Space in via Ala answers me. and ask for information. With great kindness they answer me to come and see the car, even though no one seems sure that the car was actually in the salon. After 2 phone calls to convince the switchboard to pass me a salesman, one of these finally takes the line. We agree, he would call me back once he made sure that the car was actually visible and let me know as soon as possible. It's been 4 days, but unfortunately nothing to do.

I decided to report this experience, but unfortunately it is not the first time that I happen to have to do with this salon and the script is always the same, people either very poorly prepared or uneducated who certainly do not encourage you to buy anything, let alone a car. A little bad! luckily they do not deal with a very rare product and finding machines similar to the ones they exhibit is not difficult. I recommend looking elsewhere!