Christoffer Dahlberg

Review of Novotel London Waterloo

- The online check-in did not bring any significan...

- The online check-in did not bring any significant advantages over checking in at the hotel, making the use of it questionable.

- Having checked in at around 6.30pm at 7pm a handyman knocks on the door, looking for his lost walkie-talkie, and says he absolutely needs to change a light in the bathroom. He goes away and comes back at 7.30pm to change the light. It seems a bit strange to me that room repairs need to happen after 6pm?

- I was warned that refurbishment of the 3rd floor of the hotel risked creating some noise from 8am, yet there was someone hitting metal pipes which was loudly to hear in the fourth floor, even before 7am. In addition someone in a neighbouring room took a shower at 4.30am, making the lacking sound isolation between rooms obvious.